Data processing information

Health Expert Limited Liability Company
Headquarters: 2092 Budakeszi, Szőlőskert Street 5.
Company registration number: 13 09 173632
Tax number: 23061714-2-13
Managing Director: Tamás Pósch

Contact:

1. Data controller's data

Data controller: Health Expert Ltd.
Contact details: see above.

2. Purpose of data processing

  • Contacting interested parties based on the information provided on the form.
  • Handling product requests (e.g. orders, feedback).
  • Fulfillment of legal obligations (e.g. retention of accounting documents).

3. Scope of processed data

When filling out the form on the website, the following data is processed:

  • Name
  • Company name (if provided)
  • Email address
  • Phone number
  • Other information voluntarily provided in the message

4. Legal basis for data processing

  • The volunteer concerned contribution [GDPR Article 6 (1) point a)],
  • Performance of a contract [GDPR Article 6 (1) point b)], if an order is placed,
  • Compliance with a legal obligation (e.g. accounting requirements) [GDPR Article 6 (1) (c)].

5. Data retention period

  • Contact details: after the customer relationship has been closed For 3 years
  • Order-related data: according to Hungarian regulations for accounting documents For 8 years.

6. Access to data

Only the Data Controller and his/her authorized employees have access to personal data, solely for the purpose of performing their duties.

7. Data transfer, data processor

The hosting service required to operate the website is provided by Forpsi Data processor details:

  • Hosting provider: INTERNET CZ, as (FORPSI)
  • Headquarters: Ktiš 2, 384 03 Ktiš, Czech Republic
  • Email (administrative): admin@forpsi.com

The data processor processes the data solely on the instructions of the Data Controller, for the purpose of secure remote storage of the data, and does not use or transfer it for its own purposes (based on Article 28 of the GDPR).

8. Rights of the data subject

Data subjects are entitled to:

  • Request information about the data processed about them,
  • Request correction of your data,
  • Request erasure (“right to be forgotten”),
  • Request restriction of data processing,
  • To object to data processing,
  • Request data portability (Article 20 of the GDPR).

Requests can be submitted to the Data Controller's contact details (see above).

9. Right to complain

If the data subject believes that the Data Controller has violated the provisions of the GDPR, he or she may file a complaint:

  • At the National Data Protection and Freedom of Information Authority (NAIH)
    • Address: 1055 Budapest, Falk Miksa Street 9–11.
    • Website: náh.hu (or current URL)

10. Automated decision-making, profiling

The Data Controller does not apply automated decision-making or profiling.

11. Managing Cookies

The website uses cookies to improve user experience and ensure proper functioning.

11.1. Cookies necessary for operation

These cookies are essential for the website to function properly and cannot be disabled in the system. They are usually created as a result of actions that are necessary for the services requested by the user (for example, filling out a form).

11.2. Statistical cookies

These cookies allow the Data Controller to collect and analyze anonymous data about the use of the website (for example, how many people visit the site, which subpages they view). This helps to improve the service.

11.3. Preference cookies

These cookies remember user preferences (such as language) to provide a more convenient browsing experience.

11.4. Marketing cookies

The Data Controller does not currently use cookies for marketing purposes.

11.5. Cookie management

The website is GDPR Cookie Compliance uses an extension that allows the user to decide which categories of cookies to allow. Non-essential cookies are only activated after the user's consent.

The user can decide to allow or disable cookies at any time through the cookie settings panel displayed on the website.